Disclaimer

  • Individual results will vary.

  • Results will vary for the same person during different treatments.

  • By booking an appointment or sending an enquiry via this website, you imply consent to be contacted via the email you provide, and via SMS or phone call for the purposes of completing your pre-appointment medical assessment.

  • We make no representations or warranties in relation to the accuracy or completeness of the content and information contained on this website. We do not guarantee that the information will remain up to date, be true and not misleading, or always available.

  • No information or content found on this website should be interpreted as professional advice or a recommendation to use products and/or services.

  • - In no event will we be liable for special damages of any kind, or any damages whatsoever, arising from or in connection with the use of this website.

  • - We reserve the right to revise and amend any policy contained on this website at any time, with revisions applicable from the date updated on this website.

  • - This disclaimer is limited in its warranties in regards to those enforceable and not excludable by law.

  • - Severed sections of this disclaimer will have no bearing on the interpretation and enforceability of those parts not severed.

  • - Material on this website is owned by the website owner unless otherwise specified. Prior written consent must be obtained from the website owner before any use of content contained anywhere on this website.​

Refunds/Discounts

  • Treatments are not routinely discounted as this is against Australian Consumer law regarding prescription medication and medial equipment.

  • Discounts will not be offered for touch-up treatments, or where additional treatment is required because treatment goals have not been met.

  • 50% deposit refunds are only given where sessions are cancelled by you with at least 24 hours notice.

  • Refunds are not given for unachieved expectations, unsatisfactory results, or treatment failure, or for complications and their associated management as these constitute inherent risks of the treatment.

Complaints

  • If you have a complaint about the privacy of your personal information, we request that you contact us by email. Upon receipt of a complaint we will consider the details and attempt to resolve it.

  • If you are dissatisfied with our handling of a complain or the outcome you may make an application to the Australian Information Commissioner or the Privacy Commissioner in your State or Territory.

Other Costs

  • If complications occur, subsequent procedures and treatment may be required. The costs of such procedures and treatment will need to be covered at the patients' own expense in full. We take no responsibility and bear no obligation to cover additional foreseen and/or unforeseen expenses related to your treatment with us.

Other Terms and Conditions

  • We reserve the right to refuse service to anyone for any reason at any time.

  • We do not provide treatment to persons under the age of 18 and we reserve the right to ask for proof of age.

  • Timing of procedure to be agreed upon between patient and practitioner.

  • All patients (full fee, discounted free, free treatment or otherwise) are required to undertake a medical assessment prior to treatment.

  • Patients are required to disclose their current medical history, past medical history, psychological history, past cosmetic history, medication usage and drug allergies as a part of the initial consultation.

  • The amount of product (schedule 4 medication or otherwise) administered will be determined solely at the discretion of the prescribing medical practitioner.

  • Patients are under no obligation to proceed with treatment after consultation.

  • Results may vary for each person.

  • Longevity of action and results of treatment may vary between people, and between treatments in the same person.

  • Results cannot be guaranteed.

  • We reserve the right to cancel your appointment without notice, for any reason. We will not be liable for any costs, or loss incurred, arising from your appointment being cancelled by us, including, but not limited to, travel costs associated with attending your appointment.

  • Prices for our products and or services are subject to change without notice.

  • We reserve the right at any time to modify or discontinue the Service (or any part or content there of) without notice at any time.

  • Once treatment has been administered, refunds, discounts or free treatment cannot be issued.

© 2018 by Dr Ash Aesthetics 

Terms and Conditions